Smarter operations. Better guest conversations.
Mews brings every part of your hotel operations into one place. Heyora adds the intelligence layer — handling every guest message automatically, powered by live Mews data, so nothing goes unanswered.
What it does
Turn every message into a booking opportunity
Heyora connects to Mews' live reservation data and responds to every guest inquiry in real time — from rate questions to booking confirmations — so no opportunity goes unanswered.
Reduce front-desk pressure without losing the personal touch
Routine questions handled automatically means your team spends less time at the keyboard and more time with guests where it counts.
Guest data that makes every response feel personal
Heyora uses Mews guest profiles to personalise every conversation — by name, room type, and stay details — in any language, at any hour.
1,000+ integrations. One more that just works.
Mews' open ecosystem makes Heyora easy to connect. Reservations, messages, and guest interactions all in one place from day one.
How it works
- 1
Connect your Mews account
Link Heyora to Mews using your integration credentials. Setup is fast — most properties are live in under 10 minutes.
- 2
Set up your responses
Customise how Heyora handles guest messages at every stage — from first inquiry to post-stay follow-up — to match your brand voice.
- 3
Activate and let Heyora work
From day one, Heyora handles routine guest communication so your team can focus on the service moments that matter.
Who it's for
Modern hotels, aparthotels, and hybrid hospitality concepts on Mews who want to respond to every guest inquiry without growing their team. Best suited for properties with a strong brand voice and high service expectations.